Thanks to you, Kids Helpline thrives as Australia's only free, professional, confidential, 24/7 service that protects, and safeguards the mental health and wellbeing of children and young people.

For over 33 years, yourtown has provided vital support to children and young adults aged 5-25 across Australia through our Kids Helpline service. As youth mental health challenges rise and access to support becomes more limited, Kids Helpline remains a crucial lifeline, providing hope and assistance to those who need it most. This service is made possible thanks to unwavering community support, powered by Prize Home ticket purchases and generous donations.

our collective impact: 2022-2023 by the numbers 

122,356

responses by counsellors

3,893

crisis/safety interventions

1.8 million

total users accessing online website content and resources

Kids Helpline’s year at a glance

  • 1 in 4 contacts involved emotional wellbeing
  • 1 in 4 involved mental health concerns
  • 10 crisis/safety interventions per day (44% related to suicide attempts)
Kids Helpline Laptop Cat

Together, we are strengthening the wellbeing of children and young people.

Community support fuels Kids Helpline. Your donations and Prize Home ticket purchases ensures our counsellors are there for children and young people, day or night, no matter the challenge.

Your help is vital. Buying tickets doesn't just change your life - it could save a child's. Thank you for making a difference.

Kids Helpline Stats Circle

your ticket purchases in yourtown Prize Draws
fund more than one vital service

Our Art Union supporters play a significant role in funding various services. Because of your support, we are able to help people via:

  • Kids Helpline
  • Job training and employment for young people
  • Domestic & family violence services
  • Parent education
  • Specialist accommodation
In the 2022 - 2023 financial year,
we provided support to...
young people supported through our employment services 11,000+ young people supported through our employment services
mothers and children supported through domestic & family violence, and young parent programs, and family mental health programs 1,700+ mothers and children supported through domestic & family violence, and young parent programs, and family mental health programs
Jane's Story
"I am so glad we are not taking this next step alone. Knowing that I will still be closely held and supported by the refuge staff makes me feel so much safer."
- Jane* was a resident at our Domestic and Family Violence Refuge and our Transitional Home. *Name and image changed to protect privacy
Close up of mother and daughter hugging and smiling
Eden's Story
"It sounds dramatic, but it was genuinely life-changing. In the current economic climate, it’s invaluable to find employment for a lot of young people. "
Eden - Unscripted and now yourtown employee
Week 2  Edens Story.png