yourtown is committed to protecting and securing your privacy and the personal information provided to us about you. All personal information collected and held by yourtown is protected in accordance with Privacy legislation and the Australian Privacy Principles.
Personal information is information that can be used to identify you, such as your name, address, and contact details. Sensitive information may include details such as bank account details (for financial transaction purposes) and health information (for program participation purposes).
yourtown will collect your personal or sensitive information by fair, lawful and non-intrusive means. We use your personal information to provide you with the relevant service, program, or product. All information held is retained, secured, and destroyed in accordance with applicable laws.
yourtown will NOT, without your prior consent:
Reasonable steps will be taken to protect information about you from misuse, loss and unauthorised access, changes or disclosure.
You are responsible for informing yourtown of any changes to your personal details or circumstances, as applicable.
yourtown will take reasonable steps to ensure information collected is accurate, complete and up-to-date.
You can request access to your information by completing an application form. Click here for more information.
You can make a complaint about the privacy of your information by writing to the postal or email address.
You may request a copy in an alternate format by contacting us via the contact details provided above.