You will need to complete the Request to Access Records and Information Application Form (.pdf | .docx).
Before we process your request, yourtown will require some form of photographic identification. This could be a copy of one of the following:
If you don’t have any photographic identification you can provide two (2) other forms of identification.
This could be copies of any two of the following:
Other forms of identification may also be acceptable, as agreed with yourtown.
Before you send us copies of your identification, please make sure they are certified by a Justice of the Peace or another authorised witness such as a:
You can also ask your local post office if they can witness your documents for you.
Generally, yourtown does not charge a fee when you request your own personal information.
In ordinary circumstances, your request can take up to 30 days to process.
Yes, yourtown has the right to refuse your request under certain circumstances, such as:
yourtown may seek legal advice before deciding upon your request to access information. We will provide reasons if we refuse your request.
If you are requesting information on behalf of someone else such as a child or young person in your care, you will need to provide a signed letter of consent by the individual with your application. Complete the Request to Access Records and Information Application Form (.pdf | .docx), and provide copies of your identification and that of the person you are acting for as detailed above.