Every 90 seconds a young person reaches out to Kids Helpline – but what if no one answered?
Archie, now a Kids Helpline counsellor, can relate to feeling alone as a young person.
“I often encountered experiences of feeling like there was nobody to talk to when I had challenging thoughts or big emotions. I remember calling Kids Helpline on a particularly overwhelming day. Being listened to, having someone take time to understand what I was sharing, without judgement, and being reminded that I was not alone – it was a powerful encounter that changed my view on the world.”
Together, we can strengthen the safety net for every child and young person who needs us—today, tonight, and tomorrow.
Your support will fund more counsellors and resources to ensure that every call, every chat, every cry for help can be answered.
$50
can pay for one counselling session for one young person*
$500
can pay for one year of counselling for one young person
$1500
can pay for one year of counselling for three young people
responses by counsellors
contacts came after-hours (nights, weekends, holidays)
crisis/safety interventions
Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.
Qualified counsellors at Kids Helpline are available anytime and for any reason.
Since 1991, Australia’s kids and young people have been turning to our professional counsellors, no matter who they are or what they want to talk about.
*based on average contact volume and call length time.