logging into your account

Our systems have been upgraded.


If you are logging in for the first time since Monday 4th September you will be prompted to reset your password (tip: you can use the same password).
  • This will only happen the first time you log in
  • You can use the same password if you prefer
  • You can still save your password in your browser/mobile if you wish
  • You will receive a one-time password code via email to verify your account 
  • You will only need to do this once!

If you need any assistance, please contact us at support@yourtown.com.au or on 1800 555 079. Chat is also available on the login pages for fast help.

Login to My Account


my account features

Your updated account management experience

account details

  • View, edit and update your login details
  • Easily make updates to your contact details, such as phone number and mailing address



  • View all your communication preferences
  • Quickly update how we contact you
  • Opt-in and out of receiving emails
  • Feel confident knowing you'll be first to know about our new Prize Homes and exclusive member deals



  • Check out your full order history
  • View and download your tickets 
  • Access any donation receipts




  • Manage your subscription all in the one spot
  • Easily add and update your ticket amounts
  • Access payment dates, bonus draw dates and membership benefits
  • Become a member (if you're not already) and make the most of myplace's benefits